Universal Inspection Process

Unlike some low-cost inspectors who use a “cookie cutter” checklist, we are very comprehensive
in our inspection approach. Our process is as follows:

1. Perform an on-site inspection
   
2. Obtain a chronological history of the flooring installation
3. List detailed observations of the problem areas
   
4. Perform field tests and record results
5. Collect samples for lab testing, if applicable
   
6. Photograph or videotape areas of concern
7. Prepare a comprehensive report providing:
   
   - Description of complaint/problem
   - Job site description
   - Product description
   - Claim history
   - Detailed description of problem
   - Field and/or lab test results
   - Applicable industry and/or manufacturer standards
   - Conclusion based on collected data and field tests
   - Identification of responsible party

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